
Client Lounge → PREP-GUIDE
Your session is booked. Here is everything you need to know before you walk through that door.
Quick References
Your studio address and parking details will be sent to you in a confirmation email and added to your calendar invite. You do not need to search for it — it comes to you.
Your arrival time:
Come with clean dry hair and a clean moisturized face. Wear loose-fitting clothing — zip-up hoodies or button-up shirts are best so hair and makeup stay intact while you change.
First reschedule more than 30 days out is complimentary. First reschedule within 30 days of your session incurs a new $500 non-refundable session fee. All subsequent reschedules incur a $500 fee regardless of timeline.
Cancellation or no-show will result in a $500 fee charged to the card on file.
Your Reveal and Ordering Appointment is scheduled 7 to 14 days after your session, either via Google Meet or in person at the studio. We will schedule it together at the end of your session day — have your calendar ready.
Please allow 1 to 1.5 hours for this appointment.
Digital files are delivered within 5 business days of your appointment or final payment, whichever is later. Albums and wall art are ready 8 to 12 weeks after your order is fully paid off. You will be notified if delays occur.
We accept a wide variety of payment methods and offer flexible plans to fit your life. For full details on collections, payment plans, financing options, and how the ordering process works, visit the Financial Prep page.
View Payment OptionsOnly one pre-approved guest is allowed per session. Guests must be 18 or older and out of high school. No surprise visitors. No exceptions. This space is sacred and needs to feel safe and distraction-free so you can fully be in the moment.
Guest rules:
Your session crew is you, Brandy, and possibly an assistant (also a woman.) Your hair and makeup artist leaves once styling is complete.
Guests are also welcome at your Reveal and Ordering Appointment. Please let us know in advance so we can plan accordingly.
After your session you will select your images and choose the products you want to take home — digital files, albums, wall art, and more. Products are not ordered until your balance is paid in full. Once ordered, physical products arrive within 8 to 12 weeks. For a full overview of everything available, visit the Products page.
Browse ProductsLay everything out the week before and double-check the day before you leave. If your car is in the garage, pop it all in the trunk the night before so you don't forget anything.
Not sure what to bring or how to put looks together? The wardrobe guide has a full masculine and gender-expansive section with styling notes, what photographs best, and how to mix pieces from both sides of the closet.
Book Wardrobe ConsultGreat masculine pieces to bring:
All clothing should be in like-new condition, ironed and on hangers. Bring items in on hangers so no wrinkles happen in transit.
Getting prepared
No masculine wardrobe is provided. Bring your own in like-new condition, ironed and on hangers.
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